WorkTracker Help

Quick answers about access, invitations, and support.

I can't log in

  • Check your inbox and spam folder: the access link arrives by email.
  • Make sure you're using the same email your company registered you with.
  • If the link has expired, ask your admin to resend the invitation.
  • If the problem persists, write to us at [email protected].

I didn't receive an invitation

  • Check spam, promotions, and other mail folders.
  • Confirm with your company that the registered email is correct.
  • Ask your admin to resend the invitation or generate a new access link.
  • If you still haven't received it, write to us at [email protected].

What can I do in the panel as an employee?

If your company uses WorkTracker and you received an Employee invitation, the panel only handles your personal account.

  • Here: Manage your basic data and account preferences, and read this help section.
  • On the mobile app: Clock in and out, review your clock-ins, file incidents, and check your personal reports.

If you don't have the app yet, ask your admin or support for the install link.

Frequently asked questions

How do I invite employees to the team?
Go to Invitations in the panel. Select a role, generate the link and share it. The link expires after 15 days.
The invitation link is not working or has expired.
Invitation links expire after 15 days. Go to Invitations and reactivate or generate a new link.
How do I change my account email?
Your email is your access identifier. To change it, contact support or ask your administrator to re-invite you with a new email.
How do I report a technical error?
Use the "Send email to support" button on this page. Describe the problem with as much detail as possible.
What is the difference between support and legal/GDPR matters?
Use support for errors, access, or usage questions. For privacy requests (GDPR rights such as access, rectification, or data deletion), mention it in the subject of your message.

Already have access?

If your company has already invited you, you can go straight to the panel.

Go to panel

May require an active session or invitation.